From mboxrd@z Thu Jan 1 00:00:00 1970 Message-ID: <4AE736CE.1020609@authentrus.com> Date: Tue, 27 Oct 2009 14:07:10 -0400 From: Wes Kussmaul User-Agent: Thunderbird 2.0.0.23 (Windows/20090812) MIME-Version: 1.0 To: Fans of the OS Plan 9 from Bell Labs <9fans@9fans.net> References: <<4AE70F74.7000505@authentrus.com>> In-Reply-To: Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit Subject: Re: [9fans] go to this site Topicbox-Message-UUID: 91c94fb8-ead5-11e9-9d60-3106f5b1d025 erik quanstrom wrote: >> Equally true story. We used to run our own servers. A (name withheld) >> sysadmin always felt he knew better than management how servers should >> be configured and managed even when in fact he did not. So we went to >> Rackspace, where we are treated as customers and where sysadmins manage >> the resource as directed. And they're available 24/7/365. > > this doesn't fix the underlying management problems > that allowed the original situation to develop. Yes, there was a management error in either a) bad sysadmin hiring methods; b) not being clear enough about expectations; or c) both. But the solution to the problem has worked well. There is a lot of residual "management doesn't understand networks and databases and operating systems so we will make decisions for them" attitude out there, even where the reality of management's background has changed. While it's true that "cloud computing" is a nonsense phrase, there are reasons why server outsourcing gains traction.