It runq eventually gives up, the sender should be notified via email. Is that what you are asking for? The last thing runq does before removing the file is sending an error email to the sender. Can you actually send email to ar.aichi-u.ac.jp!arisawa on the system in question? Do you see anything in /sys/log/mail at the same time as the ar Nov 10 11:50:32 removing none/C.004414 in the runq log?