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From: "Frans Goddijn" <frans@goddijn.com>
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Subject: fonts are difficult outsite TeX too
Date: Mon, 16 Jul 2001 10:12:51 +0200
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A friend, not a TeX user, has a problem with third party file viewing
software that his company embeds. The helpdesk of the third party software
manufacturer wrote these words:

--- knip ---
>
> We apologize for this problem.  The system of fonts is so
> incredibly complex that its behavior is approaching
> randomness.  It is also very hard for us to fix this when we
> cannot duplicate it here.  Anything you can suggest to help
> reproduce the problem would be wonderful.
>
> Regards,
>
> Steve
> --

So next time I get into font knots I'll not blame TeX's complexity ;=}}