Re: printing problem

[Aditya Mahajan <adityam@umich.edu>]

On Tue, 6 Mar 2007, Alan Bowen wrote:

> Though I can print the thing, the problem is still somewhat pressing.
> I sent the file to two people who usually have no difficulty with my
> PDFs. But this time one could not open the file—it was reported as
> damaged.

Do you by any chance use character protrusion. I had trouble with 
character protrusion with pdf-1.4. It works correctly on my computer 
(WinXP+Acrobat 7.0) but, I could not open the file on Solaris+Acroread 
5.0. Acroread 7.0 opened the file correctly on Solaris, so I assumed 
that acroread 5.0 does not support the new method of character 
protrusion of pdftex.

I sent the file to someone on a Mac. If they double clicked on the 
file, acrobat 7 reported the file was damaged. If they opened the file 
from File->Open menu, it opened correctly. Since it was not my 
computer, and the file was opening correctly, I assumed it was a 
problem with the configuration on the Mac. (As you can see, I am very 
confident that pdftex is doing the right thing :). Disable character 
protrusion got rid of the problem with acroread 5.0 and Mac, so I did 
not worry about it more (there were other things to worry about, like 
the content of the pdf)

Aditya
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