From: Ralph Corderoy <ralph@inputplus.co.uk>
To: tuhs@tuhs.org
Subject: Re: [TUHS] Bell Labs data center in 1969/70
Date: Sun, 17 Mar 2019 18:52:28 +0000 [thread overview]
Message-ID: <20190317185228.06007214EF@orac.inputplus.co.uk> (raw)
In-Reply-To: <837973bfe43d298115dd0429f0aa514a07499fd7@webmail.yaccman.com>
Hi Steve,
> For a long time, California was viewed as hostile to phone companies,
> or at least AT&T, and I remember clearly people saying that Bell Labs
> would never have a location in CA as a result.
Here's what Larry Luckham told me in a private email that he's since
said could be copied to the list.
Larry wrote:
> Of the thousands of web pages that I have posted the one of the Bell
> Labs photos is the one that generates a dozen queries a year. Had no
> idea that would be the case when I posted it. The photos are also the
> most ripped off and reposted of anything I've ever done. But, to your
> points.
>
> The facility I set up in Oakland was temporary and for a specific
> experiment that ran for roughly 4 years. You may recall that
> beginning in the mid 60's the Bell System was experiencing a huge and
> unpredicted demand for 411, information operator services. The lead
> time to provide the trunking and other facilities for 411 operations
> was something like 25 years. The public facing response was the "$55
> million dollar phone call" ad campaign intended to point customers
> back to printed directories. The inward facing response was to figure
> out a way to handle each request for service faster so that the
> existing trunking and other facilities could meet the growing demand.
>
> At that time information operators relied on printed directories much
> the same as the customer's printed directory, except that theirs were
> loose leaf, reprinted monthly, and supplemented with a yellow daily
> addendum. They were also printed in a larger format to make reading
> easier. A division of the Labs called Business Information Systems
> Corp. out of the Raritan River Center was tasked with the project and
> given a very short timeline. A computer database and electronic
> display terminals driven by a very powerful search engine was the
> result. Special operator terminals were designed and built by Western
> Electric. The search engine was contracted out to Computer Corp. of
> America (CCA) which had been founded by some guys from Minsky's AI lab
> at MIT. Then the idea was to try it out in a live environment.
> The San Francisco Bay Area was selected as reasonably representative
> and that's where I came in. I was already managing the data center at
> the local Bell company, Pacific Telephone and Telegraph,
> San Francisco, so I was recruited to make it happen. I built the
> mainframe data center, PT&T provided space in an information operating
> room a few blocks away and CCA came onsite to do the programming.
>
> The testing ran roughly 4 years. I had moved on before it ended, but
> it was successful and was implanted, at least to some degree, but this
> shop was dismantled and everyone went home. Then technology did what
> it always does, it ran over everything and changed the world.
> Along came the PC, the Internet, smart phones, etc.
>
> It's been a very long time and I'm sure I've forgotten, or
> misremembered stuff, but that's kind of what I remember.
> Hope it sheds some light.
--
Cheers, Ralph.
next prev parent reply other threads:[~2019-03-17 18:58 UTC|newest]
Thread overview: 17+ messages / expand[flat|nested] mbox.gz Atom feed top
2019-03-13 13:25 Doug McIlroy
2019-03-14 8:10 ` Rob Pike
2019-03-15 4:03 ` Kevin Bowling
2019-03-16 21:30 ` Steve Johnson
2019-03-17 18:52 ` Ralph Corderoy [this message]
2019-03-17 19:39 ` Arthur Krewat
2019-03-18 15:04 ` John P. Linderman
-- strict thread matches above, loose matches on Subject: below --
2019-03-12 16:02 Dan Cross
2019-03-12 17:14 ` Clem Cole
2019-03-12 17:17 ` Jon Steinhart
2019-03-12 17:29 ` Clem Cole
2019-03-12 17:31 ` Jon Steinhart
2019-03-12 17:42 ` Paul Winalski
2019-03-13 0:17 ` Greg 'groggy' Lehey
2019-03-13 1:37 ` Dave Horsfall
2019-03-13 8:41 ` Peter Jeremy
2019-03-14 22:12 ` Al Kossow
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