[ISSUE] Firefox crashes ( windows closes) from time to time

[ISSUE] Firefox crashes ( windows closes) from time to time

[haheute]

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New issue by haheute on void-packages repository

https://github.com/void-linux/void-packages/issues/50829

Description:
### Is this a new report?

Yes

### System Info

Void 6.6.32_1 x86_64 AuthenticAMD uptodate rFFFFF

### Package(s) Affected

firefox-127.0_1

### Does a report exist for this bug with the project's home (upstream) and/or another distro?

_No response_

### Expected behaviour

The Firefox window should not close on seemingly random sites or addresses.

### Actual behaviour

Since some days I experience crashes from time to time. The first when I wanted to view a .pdf from my bank... then some on Mastodon sites, and the last one, when I try to open this site: https://maven.ly 
The browser window just closes immediately.

After the upgrade to Firefox 127.0 the problem still existed, so I tried and deleted everything in `~/.mozilla/firefox` and started the browser again. It still crashed. Also with a private window.

Then I installed the `noscript` extension and then the window did not crash.. Maybe it is some Javascript problem.(?)

### Steps to reproduce

1. try to open this site (I have nothing to do with it, just use it to see if my Firefox works again): https://maven.ly 
2. see if the browser window closes or not

Re: Firefox crashes ( windows closes) from time to time

[chrysos349]

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New comment by chrysos349 on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2167743366

Comment:
> see if the browser window closes or not

the site opens.

Re: Firefox crashes ( windows closes) from time to time

[haheute]

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New comment by haheute on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2168175232

Comment:
I am now on another machine, a laptop.. 

At first I thought, maybe my other PC has a hardware fault, because it seemed to work here, on the laptop. But then I did a `doas xbps-install -Su` (the last one was 1 or 2 weeks ago) and tried again. 

And: the website then crashed Firefox. I don't know what could cause it. There were some `linux-firmware` updates and some with `mesa` . (and some `libs` I did't really know) 

Maybe that then? Some graphic problems maybe ?

Re: Firefox crashes ( windows closes) from time to time

[haheute]

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New comment by haheute on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2168175232

Comment:
I am now on another machine, a laptop.. 

At first I thought, maybe my other PC has a hardware fault, because it seemed to work here, on the laptop. But then I did a `doas xbps-install -Su` (the last one was 1 or 2 weeks ago) and tried again. 

And: the website then crashed Firefox. I don't know what could cause it. There were some `linux-firmware` updates and some with `mesa` . (and some `libs` I didn't really know) 

Maybe that then? Some graphic problems maybe ?

Re: Firefox crashes ( windows closes) from time to time

[haheute]

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New comment by haheute on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2168175232

Comment:
I am now on another machine, a laptop.. 

`xuname: Void 6.6.32_1 x86_64 AuthenticAMD uptodate rFF`

At first I thought, maybe my other PC has a hardware fault, because it seemed to work here, on the laptop. But then I did a `doas xbps-install -Su` (the last one was 1 or 2 weeks ago) and tried again. 

And: the website then crashed Firefox. I don't know what could cause it. There were some `linux-firmware` updates and some with `mesa` . (and some `libs` I didn't really know) 

Maybe that then? Some graphic problems maybe ?

Re: Firefox crashes ( windows closes) from time to time

[biopsin]

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New comment by biopsin on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2168471343

Comment:
@haheute did you try launching it from terminal and see what it prints and dmesg?

Re: Firefox crashes ( windows closes) from time to time

[haheute]

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New comment by haheute on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2168520417

Comment:
@biopsin not yet, but that's a good idea :+1: 

start:                                                  
```
ATTENTION: default value of option mesa_glthread overridden by environment.
console.error: ({})
```

when crashing:
```
ATTENTION: default value of option mesa_glthread overridden by environment.
Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
zsh: segmentation fault  firefox
```

Re: Firefox crashes ( windows closes) from time to time

[Luciogi]

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New comment by Luciogi on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2171178870

Comment:
Which GPU ?
DE ?
Multimonitor setup ?

Re: Firefox crashes ( windows closes) from time to time

[haheute]

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New comment by haheute on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2172360268

Comment:
GPU I don't know. Both, PC and Laptop use XFCE, and no multimonitor setup.

Re: Firefox crashes ( windows closes) from time to time

[Luciogi]

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New comment by Luciogi on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2172431199

Comment:
Try using firefox test mode

Re: Firefox crashes ( windows closes) from time to time

[haheute]

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New comment by haheute on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2172444351

Comment:
Thanks.. I have tried 2 times, the browser did not crash and I could see the website, these messages appeared in the terminal window:

```
haheute@uboot ~ % firefox -safe-mode
console.error: ({})
JavaScript warning: https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y, line 189: Script terminated by timeout at:
z@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:189:192
RA@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:134
SA/<@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:111

Crash Annotation GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=27.5005) [GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt
```

```
haheute@uboot ~ % firefox -safe-mode
console.error: ({})
JavaScript warning: https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y, line 189: Script terminated by timeout at:
z@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:189:192
RA@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:134
SA/<@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:111
```

Re: Firefox crashes ( windows closes) from time to time

[haheute]

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New comment by haheute on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2172444351

Comment:
Thanks.. I have tried 2 times, the browser did not crash and I could see the website, these messages appeared in the terminal window (after closing firefox):

```
haheute@uboot ~ % firefox -safe-mode
console.error: ({})
JavaScript warning: https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y, line 189: Script terminated by timeout at:
z@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:189:192
RA@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:134
SA/<@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:111

Crash Annotation GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=27.5005) [GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt
```

```
haheute@uboot ~ % firefox -safe-mode
console.error: ({})
JavaScript warning: https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y, line 189: Script terminated by timeout at:
z@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:189:192
RA@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:134
SA/<@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:111
```

Re: Firefox crashes ( windows closes) from time to time

[piekay]

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New comment by piekay on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2174632326

Comment:
> Thanks.. I have tried 2 times, the browser did not crash and I could see the website, these messages appeared in the terminal window (after closing firefox):
> 
> ```
> haheute@uboot ~ % firefox -safe-mode
> console.error: ({})
> JavaScript warning: https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y, line 189: Script terminated by timeout at:
> z@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:189:192
> RA@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:134
> SA/<@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:111
> 
> Crash Annotation GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=27.5005) [GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt
> ```
> 
> ```
> haheute@uboot ~ % firefox -safe-mode
> console.error: ({})
> JavaScript warning: https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y, line 189: Script terminated by timeout at:
> z@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:189:192
> RA@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:134
> SA/<@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:111
> ```

Safe mode launches the browser without extensions or themes, so your problem is probably a faulty extension or theme

Re: Firefox crashes ( windows closes) from time to time

[piekay]

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New comment by piekay on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2174632326

Comment:
> Thanks.. I have tried 2 times, the browser did not crash and I could see the website, these messages appeared in the terminal window (after closing firefox):
> 
> ```
> haheute@uboot ~ % firefox -safe-mode
> console.error: ({})
> JavaScript warning: https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y, line 189: Script terminated by timeout at:
> z@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:189:192
> RA@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:134
> SA/<@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:111
> 
> Crash Annotation GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=27.5005) [GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt
> ```
> 
> ```
> haheute@uboot ~ % firefox -safe-mode
> console.error: ({})
> JavaScript warning: https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y, line 189: Script terminated by timeout at:
> z@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:189:192
> RA@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:134
> SA/<@https://www.googletagmanager.com/gtag/js?id=G-3ST289VE3Y:549:111
> ```

Safe mode launches the browser without extensions or themes, so your problem is probably a faulty extension or theme.

Are you only using NoScript or any other extension?

Re: Firefox crashes ( windows closes) from time to time

[haheute]

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New comment by haheute on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2175078202

Comment:
Thanks for the answer, but:  I have deleted everything in `~/.mozilla/firefox` and tried with a "blank" browser.. the problem persisted. also without addons and personal settings..

Before, there were some extensions installed, not NoScript, but some others. I think Ublock Origin, a translator (linguist), browserpass, and one or two others..

It's not that critical for me, as I can use chromium...  

Re: Firefox crashes ( windows closes) from time to time

[Luciogi]

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New comment by Luciogi on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2175586367

Comment:
You could also try firefox with new profile `firefox- p` , create new profile from menu and use it for testing

Re: Firefox crashes ( windows closes) from time to time

[Luciogi]

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New comment by Luciogi on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2175586367

Comment:
You could also try firefox with new profile `firefox -p` , create new profile from menu and use it for testing

Re: Firefox crashes ( windows closes) from time to time

[neoklis]

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New comment by neoklis on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2179685265

Comment:
>     1. try to open this site (I have nothing to do with it, just use it to see if my Firefox works again): https://maven.ly
> 
>     2. see if the browser window closes or not
I was having the same problem with firefox 127.0 with other websites too.
Running under gdb it looked like graphics canvas acceleration was the problem. I disabled gfx.canvas.accelerated in about:config and that fixed the problem. Likely this is not a firefox bug?

neoklis

Re: Firefox crashes ( windows closes) from time to time

[neoklis]

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New comment by neoklis on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2179708420

Comment:
>     1. try to open this site (I have nothing to do with it, just use it to see if my Firefox works again): https://maven.ly
> 
>     2. see if the browser window closes or not
I may have spoken too soon :-(
Although I no longer have crashes related to graphics canvas, I now had a crash due to a segfault in mozilla's libxul. But it was a one-off, not a stable reproducible crash.

--
neoklis

Re: Firefox crashes ( window closes) from time to time

[piekay]

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New comment by piekay on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2181982547

Comment:
Can you reproduce the issue with the Flatpak version?

Re: Firefox crashes ( window closes) from time to time

[haheute]

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New comment by haheute on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2182333029

Comment:
Yes, with the flatpak version it is the same here.

Re: Firefox crashes ( window closes) from time to time

[neoklis]

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New comment by neoklis on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2182469124

Comment:
> Can you reproduce the issue with the Flatpak version?

I installed flatpak and asked it to install firefox. But although it reported that firefox was successfully installed, there is no firefox executable in /usr/bin and the command "firefox" fails. Mind you, its the first time I use flatpak...

--
neoklis

Re: Firefox crashes ( window closes) from time to time

[haheute]

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New comment by haheute on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2182472091

Comment:
I installed it so: `flatpak install flathub org.mozilla.firefox`
and then started it so: `flatpak run org.mozilla.firefox`
instructions from the flathub pages

Re: Firefox crashes ( window closes) from time to time

[haheute]

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New comment by haheute on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2182472091

Comment:
I installed it so: `flatpak install flathub org.mozilla.firefox`
and then started it so: `flatpak run org.mozilla.firefox`
instructions from the flathub pages: https://flathub.org/apps/org.mozilla.firefox when you click the small down arrow next to "install"

Re: Firefox crashes ( window closes) from time to time

[neoklis]

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New comment by neoklis on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2182495271

Comment:
OK thanks. It worked but I also got identical crash behavior on same sites, including maps.google.com.
--
neoklis

Re: Firefox crashes ( window closes) from time to time

[piekay]

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New comment by piekay on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2182959294

Comment:
If it is reproducible with the Flatpak this is probably a Firefox, not a Void Linux issue

Re: Firefox crashes ( window closes) from time to time

[neoklis]

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New comment by neoklis on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2183257381

Comment:
More likely, yes, but it could also be some lib provided by Void. I suppose we may know when the next version is released.
--
neoklis

Re: Firefox crashes ( window closes) from time to time

[piekay]

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New comment by piekay on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2183561484

Comment:
> More likely, yes, but it could also be some lib provided by Void. I suppose we may know when the next version is released.
> 
> --
> 
> neoklis

The entire point of Flatpak is not having to use system libraries, so that is very unlikely.

https://docs.flatpak.org/en/latest/dependencies.html

`One of the key advantages of Flatpak is that it allows application authors to bundle whatever libraries or dependencies that they want. This means that developers aren’t constrained by which libraries are available through Linux distributions.`

It isn't impossible that it is a Void library, but increasingly unlikely. I currently believe this to be a Firefox issue. Since the Firefox Flatpak is officially maintained by Mozilla I would recommend reporting the bug directly to them 

Re: Firefox crashes ( window closes) from time to time

[neoklis]

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New comment by neoklis on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2183734811

Comment:
OK, thank you. Actually this sounds similar to the app installation method of the RiscOS operating system of the early 90's as used in the Archimedes and other computers produced by ARM. I used to have one :-)
--
neoklis

Re: Firefox crashes ( window closes) from time to time

[cplir-c]

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New comment by cplir-c on void-packages repository

https://github.com/void-linux/void-packages/issues/50829#issuecomment-2187719371

Comment:
For a few weeks, Firefox froze for about a minute when I tried to open specific kinds of dialogue boxes or dropdown menus. It happened after I removed what qt5 packages I could, and has stopped by now.
I haven't had a problem like this thread is about; is there a way I can test this?
Currently using the MOZ_ENABLE_WAYLAND env var to run Firefox on Sway.