From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: dkg@fifthhorseman.net Received: from krantz.zx2c4.com (localhost [127.0.0.1]) by krantz.zx2c4.com (ZX2C4 Mail Server) with ESMTP id 91f6a623 for ; Fri, 8 Dec 2017 17:50:00 +0000 (UTC) Received: from che.mayfirst.org (che.mayfirst.org [162.247.75.118]) by krantz.zx2c4.com (ZX2C4 Mail Server) with ESMTP id 06f19716 for ; Fri, 8 Dec 2017 17:50:00 +0000 (UTC) From: Daniel Kahn Gillmor To: Joe Doss , "Jason A. Donenfeld" Subject: Re: Dealing with list volume In-Reply-To: <7e4be8a2-a4d1-3a65-6c5a-d51aaaccb279@solidadmin.com> References: <1463e6b8-2aff-b5f6-4375-dbce686f66c2@solidadmin.com> <7e4be8a2-a4d1-3a65-6c5a-d51aaaccb279@solidadmin.com> Date: Fri, 08 Dec 2017 12:56:28 -0500 Message-ID: <87374l14tv.fsf@fifthhorseman.net> MIME-Version: 1.0 Content-Type: text/plain Cc: WireGuard mailing list List-Id: Development discussion of WireGuard List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , On Fri 2017-12-08 10:44:41 -0600, Joe Doss wrote: > * Large FOSS projects like Fedora have every support channel avail. IRC > (https://fedoraproject.org/wiki/IRC), Mailing Lists > (https://lists.fedoraproject.org/archives/), GitHub Clone > (https://pagure.io/), Forums (https://fedoraforum.org/), Ask Fedora > (https://ask.fedoraproject.org/en/questions/) and they don't say well X > should be good enough. They let the user pick the channel that works > best for them to find help. You're right that this approach is important for large projects. What your request here doesn't acknowledge is that each channel of support that you make available has some additional cost in terms of time and energy. Also, wireguard is *not* currently a "Large FOSS project" -- it's a small FOSS project with a ton of potential and small but active user and developer community that is still very much in the experimental phase (the release notes do not lie!). If the project adds new support channels, but doesn't have the capacity (time, energy, knowledge) to maintain them responsibly, that's potentially a worse situation for the project than just having fewer support channels. If Jason feels comfortable managing IRC and a mailing list, but feels spread too thin to manage a web forum or a discourse instance, i don't think we should pressure him to spread himself too thin. He needs some time left over to focus on the code too, right? ;) That said, if someone knowledgable from the community wanted to volunteer to set up, maintain, and supervise an *unofficial* web forum or other communications platform, with regular reportbacks to to the support channels that Jason *is* willing to support, i can't imagine anyone would have a problem with that. But, be aware that this represents significant work. And an ill-maintained, unsupervised platform that presents itself as a WireGuard support channel (even an "unofficial" one) is probably *worse* for the project than just encouraging people to learn to use a mailing list or IRC. If you're not willing to commit to that maintenance and supervision work involved with running such a channel, that might be for the same reasons why Jason might not be willing to commit to it either! --dkg