From: firstname.lastname@example.org To: "Jason A. Donenfeld" <Jason@zx2c4.com> Cc: Bruno UT1 <email@example.com>, firstname.lastname@example.org Subject: Re: [Windows Client] Out of date Title scare my users Date: Thu, 25 Nov 2021 14:23:12 +0000 [thread overview] Message-ID: <email@example.com> (raw) In-Reply-To: <CAHmME9oqvV9E9cVXeF5nVpumE0fJgdASaBqG6aCPyS-NLq9rXQ@mail.gmail.com> Dear Bruno, Whilst I understand the frustration that having hundreds of users can cause, I don't believe simply reverting the change [as proposed by Jason] is the correct solution. I've come up with a few alternative solutions, but before I present them I'd just like to give a brief introduction into why I requested that change in the first place. WireGuard on Windows exclusively provides a GUI to users of the Administrators group, as well as a limited GUI to users of the Network Configuration Operators group when the `LimitedOperatorUI` DWORD is set. The latter is helpful for users who wish to separate their personal and administrator accounts (to protect themselves against the plethora of UAC exploits, amongst other security issues) where otherwise the user would have to switch accounts to switch tunnels. However, the GUI shown to Network Configuration Operators lacked any information about updates. This lead to users in such setups to not be informed about any updates unless they switched out to the Administrator account and or kept an eye on the releases online. This is quite a problem as users could be running ancient versions of WireGuard for relatively long periods of time without the knowledge that they are doing so (some users may even assume WireGuard automatically updates). As such, I asked Jason if he could add the ability for non-admins to at least be informed of an update which lead to where we are today. After speaking to Jason "off the mailing list", he stated he wouldn't like to add any more configuration options (via the Registry or within the GUI) nor any metadata to updates so bearing that in mind I came up with a few alternatives: 1) Rewording the update prompt for non-admins to appear less "aggressive". Currently, the prompt is "Please ask the system administrator to update." but this could be changed to something along the lines of "There is an update available. The system administrator will update when necessary." which should reduce most, if not all, users from contacting you unnecessarily. I can throw up a patch for this if Jason agrees. 2) Avoiding users seeing the UI at all, where unnecessary. If your users do not need *control* of the WireGuard configuration, then avoiding showing them the UI altogether could be an option. I don't know your system as well as you do, of course, so I can't assure that this solution is valid. However, having hundreds of users as Network Configuration Operators sounds a little "worrying" to me. 3) Showing an even more limited UI for unprivileged users. If the users still need some form of UI, then an even more limited UI could be presented to users not part of the Administrators nor the Network Configuration Operators groups. This would lack any form of control, and could still be under the same `LimitedOperatorUI` Registry DWORD, or not if is deemed "safe enough for the masses". If it is, you could say the semantics refer to "Limited [User or Network] Operator UI". 4) Updates could be hidden from the UI for N days after an update or N updates (preferably two in this case, so that it doesn't pile up) for Network Configuration Operators. This provides you [and any other sysadmins] with a "buffer zone" to apply the updates before users contact you about them. This could also be teamed up with 1) to further reduce the likelihood of users contacting you. I'm not a large fan of this "solution", however, since WireGuard for Windows lacks any metadata to differentiate important and optional updates which can lead to a security patch or critical bug-fix being ignored for some time. 5) Creating a separate group which are able to switch tunnels. For users who just need the GUI to switch tunnels, having a group specific to such behavior named something along the lines of "WireGuard Operators" could be helpful. Hopefully at least one of these suffices for you so that we can meet a mid-point of sorts that matches both your criteria as well as my own. Thank for your time, Diab Neiroukh PS: Whilst it may seem a pain, I believe that a balance should be achieved between the sysadmins and users where if the former forgets to apply an update "for too long" then the users contact them as a reminder. After all, we're all humans and we do forget sometimes. The solutions 1) - with a prompt such as "There is an update available. The system administrator should update soon." - and 4) match up to this quite nicely. On 2021-11-24 15:42, Jason A. Donenfeld wrote: > I agree the situation is a bit ridiculous. I'll revert the change that > added this: > https://git.zx2c4.com/wireguard-windows/commit/?id=82129ba288f7561c89bb80e04841ffb46bc29889 > > I'm CCing Diab, who originally requested the change, in case he wants > to argue with you about it. But in the absence of that, I'll revert.
next prev parent reply other threads:[~2021-11-25 14:27 UTC|newest] Thread overview: 9+ messages / expand[flat|nested] mbox.gz Atom feed top 2021-11-24 15:21 Bruno UT1 2021-11-24 15:42 ` Jason A. Donenfeld 2021-11-25 13:34 ` Diab Neiroukh 2021-11-25 14:23 ` lazerl0rd [this message] 2021-11-25 16:07 ` Bruno UT1 2021-11-25 16:27 ` Jason A. Donenfeld 2021-11-26 8:47 ` Jason A. Donenfeld 2021-11-26 9:17 ` lazerl0rd 2021-11-30 10:12 ` Bruno UT1
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