printing problem

printing problem

[Hans Hagen]

Hi,

We have a color printer (oce 715 aka canon) with a fiery rip. When we print 
from acrobat directly, the same lines come out in different linewidths; 
when we print from acrobat as image, things are ok (bit slow and no control 
over duplex). PRinting from GSview via the windows gdi goes ok (but again 
slow). Should i deduce from this that a fiery rip cannot handle ps/pdf ok?

Hans
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                                   Hans Hagen | PRAGMA ADE | pragma@wxs.nl
                       Ridderstraat 27 | 8061 GH Hasselt | The Netherlands
  tel: +31 (0)38 477 53 69 | fax: +31 (0)38 477 53 74 | www.pragma-ade.com
-------------------------------------------------------------------------

printing problem

[Alan Bowen]

I have a 24 page PDF file produced using ConTeXt  ver: 2007.02.21  
11:55 MKII and the latest TeXShop. I can only print pp. 1-3 of this  
file with TeXShop. Acrobat Pro, however, has no trouble printing the  
entire file (mercifully—this paper is for a conference for which I  
leave tomorrow) and TeXShop has no problem with my other files, some  
of which are quite long.

So I do I figure out what the problem is? It seems to be with the  
file, but I have no idea what. The encoding is hardly weird or unusual.

Though I can print the thing, the problem is still somewhat pressing.  
I sent the file to two people who usually have no difficulty with my  
PDFs. But this time one could not open the file—it was reported as  
damaged.

Alan

Re: printing problem

[Hans Hagen]

Alan Bowen wrote:
> I have a 24 page PDF file produced using ConTeXt  ver: 2007.02.21  
> 11:55 MKII and the latest TeXShop. I can only print pp. 1-3 of this  
> file with TeXShop. Acrobat Pro, however, has no trouble printing the  
> entire file (mercifully�this paper is for a conference for which I  
> leave tomorrow) and TeXShop has no problem with my other files, some  
> of which are quite long.
>
> So I do I figure out what the problem is? It seems to be with the  
> file, but I have no idea what. The encoding is hardly weird or unusual.
>
> Though I can print the thing, the problem is still somewhat pressing.  
> I sent the file to two people who usually have no difficulty with my  
> PDFs. But this time one could not open the file�it was reported as  
> damaged.
>   
hm, can you preflight the document? 

also, take the latest pdftex since there has been font bugs recently 

Hans 

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                                          Hans Hagen | PRAGMA ADE
              Ridderstraat 27 | 8061 GH Hasselt | The Netherlands
     tel: 038 477 53 69 | fax: 038 477 53 74 | www.pragma-ade.com
                                             | www.pragma-pod.nl
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Re: printing problem

[Alan Bowen]

On Mar 6, 2007, at 8:00 AM, Hans Hagen wrote:

> Alan Bowen wrote:
>> I have a 24 page PDF file produced using ConTeXt  ver: 2007.02.21
>> 11:55 MKII and the latest TeXShop. I can only print pp. 1-3 of this
>> file with TeXShop. Acrobat Pro, however, has no trouble printing the
>> entire file (mercifully�this paper is for a conference for which I
>> leave tomorrow) and TeXShop has no problem with my other files, some
>> of which are quite long.
>>
>> So I do I figure out what the problem is? It seems to be with the
>> file, but I have no idea what. The encoding is hardly weird or  
>> unusual.
>>
>> Though I can print the thing, the problem is still somewhat pressing.
>> I sent the file to two people who usually have no difficulty with my
>> PDFs. But this time one could not open the file�it was reported as
>> damaged.
>>
> hm, can you preflight the document?
>
> also, take the latest pdftex since there has been font bugs recently
>
> Hans

Hans—

I am not sure what you mean but I am now against the wall. I  
continued to edit the document and now the PDF is not printable (past  
page 3) at all—Acrobat Pro 8, TeXShop, PDFView are all stymied.

How do I preflight the document  and where is the latest pdftex? (Is  
it not in the latest ConTeXt?)

Alan
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Re: printing problem

[Martin Schröder]

2007/3/6, Alan Bowen <acbowen@princeton.edu>:
> How do I preflight the document  and where is the latest pdftex? (Is
> it not in the latest ConTeXt?)

Get the last TeX Live (http://www.tug.org/tex-live/); the ConTeXt in
it is quite recent.

Best
   Martin

Re: printing problem

[Alan Bowen]

On Mar 6, 2007, at 10:33 AM, Martin Schröder wrote:

> 2007/3/6, Alan Bowen <acbowen@princeton.edu>:
>> How do I preflight the document  and where is the latest pdftex? (Is
>> it not in the latest ConTeXt?)
>
> Get the last TeX Live (http://www.tug.org/tex-live/); the ConTeXt in
> it is quite recent.
>
> Best
>    Martin
> _______________________________________________

Hi, Martin—

I am running the final TeXLive 2007 (from http://www.tug.org/mactex/)  
with ConTeXt  ver: 2007.02.21 11:55 MKII.

Alan

Re: printing problem

[Alan Bowen]

Hans—

The problem appears to be the Bonum font from the TeX Gyre  
distribution. If I change the font to GFSDidot, all is well.

Too bad—Bonum is a good font, I think, for papers that are to be  
presented by reading.

Alan


On Mar 6, 2007, at 10:30 AM, Alan Bowen wrote:

> On Mar 6, 2007, at 8:00 AM, Hans Hagen wrote:
>
>> Alan Bowen wrote:
>>> I have a 24 page PDF file produced using ConTeXt  ver: 2007.02.21
>>> 11:55 MKII and the latest TeXShop. I can only print pp. 1-3 of this
>>> file with TeXShop. Acrobat Pro, however, has no trouble printing the
>>> entire file (mercifully�this paper is for a conference for which I
>>> leave tomorrow) and TeXShop has no problem with my other files, some
>>> of which are quite long.
>>>
>>> So I do I figure out what the problem is? It seems to be with the
>>> file, but I have no idea what. The encoding is hardly weird or
>>> unusual.
>>>
>>> Though I can print the thing, the problem is still somewhat  
>>> pressing.
>>> I sent the file to two people who usually have no difficulty with my
>>> PDFs. But this time one could not open the file�it was reported as
>>> damaged.
>>>
>> hm, can you preflight the document?
>>
>> also, take the latest pdftex since there has been font bugs recently
>>
>> Hans
>
> Hans—
>
> I am not sure what you mean but I am now against the wall. I
> continued to edit the document and now the PDF is not printable (past
> page 3) at all—Acrobat Pro 8, TeXShop, PDFView are all stymied.
>
> How do I preflight the document  and where is the latest pdftex? (Is
> it not in the latest ConTeXt?)
>
> Alan
> _______________________________________________
> ntg-context mailing list
> ntg-context@ntg.nl
> http://www.ntg.nl/mailman/listinfo/ntg-context

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Re: printing problem

[Hans Hagen]

Alan Bowen wrote:
> Hans—
>
> The problem appears to be the Bonum font from the TeX Gyre  
> distribution. If I change the font to GFSDidot, all is well.
>
> Too bad—Bonum is a good font, I think, for papers that are to be  
> presented by reading.
>   

Can you make a small example file, with \pdfcompresslevel=0 that we can 
use to communicate the problem with Jacko/Janusz?

Hans
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Re: printing problem

[Hans Hagen]

Alan Bowen wrote:
> On Mar 6, 2007, at 8:00 AM, Hans Hagen wrote:
>
>   
>> Alan Bowen wrote:
>>     
>>> I have a 24 page PDF file produced using ConTeXt  ver: 2007.02.21
>>> 11:55 MKII and the latest TeXShop. I can only print pp. 1-3 of this
>>> file with TeXShop. Acrobat Pro, however, has no trouble printing the
>>> entire file (mercifully�this paper is for a conference for which I
>>> leave tomorrow) and TeXShop has no problem with my other files, some
>>> of which are quite long.
>>>
>>> So I do I figure out what the problem is? It seems to be with the
>>> file, but I have no idea what. The encoding is hardly weird or  
>>> unusual.
>>>
>>> Though I can print the thing, the problem is still somewhat pressing.
>>> I sent the file to two people who usually have no difficulty with my
>>> PDFs. But this time one could not open the file�it was reported as
>>> damaged.
>>>
>>>       
>> hm, can you preflight the document?
>>
>> also, take the latest pdftex since there has been font bugs recently
>>
>> Hans
>>     
>
> Hans—
>
> I am not sure what you mean but I am now against the wall. I  
> continued to edit the document and now the PDF is not printable (past  
> page 3) at all—Acrobat Pro 8, TeXShop, PDFView are all stymied.
>
> How do I preflight the document  and where is the latest pdftex? (Is  
> it not in the latest ConTeXt?)
>
>   
pdftex is in the tex live repos

concerning the pdf ... can you send me the pdf?

Hans

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Re: printing problem

[Aditya Mahajan]

On Tue, 6 Mar 2007, Alan Bowen wrote:

> Though I can print the thing, the problem is still somewhat pressing.
> I sent the file to two people who usually have no difficulty with my
> PDFs. But this time one could not open the file—it was reported as
> damaged.

Do you by any chance use character protrusion. I had trouble with 
character protrusion with pdf-1.4. It works correctly on my computer 
(WinXP+Acrobat 7.0) but, I could not open the file on Solaris+Acroread 
5.0. Acroread 7.0 opened the file correctly on Solaris, so I assumed 
that acroread 5.0 does not support the new method of character 
protrusion of pdftex.

I sent the file to someone on a Mac. If they double clicked on the 
file, acrobat 7 reported the file was damaged. If they opened the file 
from File->Open menu, it opened correctly. Since it was not my 
computer, and the file was opening correctly, I assumed it was a 
problem with the configuration on the Mac. (As you can see, I am very 
confident that pdftex is doing the right thing :). Disable character 
protrusion got rid of the problem with acroread 5.0 and Mac, so I did 
not worry about it more (there were other things to worry about, like 
the content of the pdf)

Aditya
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Re: printing problem

[Alan Bowen]

Aditya—

I am using character protrusion.

So far as printing goes, TexShop still prints long files with  
protrusion turned on and still fails with the question file when I  
turn it off.

But, as for not being able to open the file, I will check to see what  
the recipient is using to read it. That is a good tip. Many thanks.

Alan


On Mar 6, 2007, at 11:29 AM, Aditya Mahajan wrote:

> On Tue, 6 Mar 2007, Alan Bowen wrote:
>
>> Though I can print the thing, the problem is still somewhat pressing.
>> I sent the file to two people who usually have no difficulty with my
>> PDFs. But this time one could not open the file—it was reported as
>> damaged.
>
> Do you by any chance use character protrusion. I had trouble with
> character protrusion with pdf-1.4. It works correctly on my computer
> (WinXP+Acrobat 7.0) but, I could not open the file on Solaris+Acroread
> 5.0. Acroread 7.0 opened the file correctly on Solaris, so I assumed
> that acroread 5.0 does not support the new method of character
> protrusion of pdftex.
>
> I sent the file to someone on a Mac. If they double clicked on the
> file, acrobat 7 reported the file was damaged. If they opened the file
> from File->Open menu, it opened correctly. Since it was not my
> computer, and the file was opening correctly, I assumed it was a
> problem with the configuration on the Mac. (As you can see, I am very
> confident that pdftex is doing the right thing :). Disable character
> protrusion got rid of the problem with acroread 5.0 and Mac, so I did
> not worry about it more (there were other things to worry about, like
> the content of the pdf)
>
> Aditya
> _______________________________________________
> ntg-context mailing list
> ntg-context@ntg.nl
> http://www.ntg.nl/mailman/listinfo/ntg-context

Printing problem

[Mikael Sundqvist via ntg-context]

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Hi all,

I have had some printing problems lately, and it is not perfectly
clear to me (or to Hans, we have discussed this a bit) whether it is
the printer that has a lack of memory or if the pdf files are somehow
corrupted. It might have to do with type3 fonts.

I attach a pdf file that does not print on our printer at work. Or
well, it prints almost all of the page, but stops at the word
"negativa" (or was it "egenvärden", I do not have the printout here
right now). Then the printer also prints an error report about some
"offending command".

So, a request: If you have an easy access to a printer, can you print
this page and report back if all of it comes out, or what is
happening?

Thanks

/Mikael

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Re: Printing problem

[Martin C. Moncrieffe via ntg-context]

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Prints fine on a LaserJet Pro M501 from Preview.app.

__martin



On 16 Mar 2023, at 11:49, Mikael Sundqvist via ntg-context <ntg-context@ntg.nl> wrote:

Hi all,

I have had some printing problems lately, and it is not perfectly
clear to me (or to Hans, we have discussed this a bit) whether it is
the printer that has a lack of memory or if the pdf files are somehow
corrupted. It might have to do with type3 fonts.

I attach a pdf file that does not print on our printer at work. Or
well, it prints almost all of the page, but stops at the word
"negativa" (or was it "egenvärden", I do not have the printout here
right now). Then the printer also prints an error report about some
"offending command".

So, a request: If you have an easy access to a printer, can you print
this page and report back if all of it comes out, or what is
happening?

Thanks

/Mikael


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[-- Attachment #2: Type: text/plain, Size: 496 bytes --]

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___________________________________________________________________________________

Re: Printing problem

[Willi Egger via ntg-context]

Hello Mikael,

As asked, I printed the page on a HP Officejet Pro 7740 as well in draft- as in high-quality mode.
The print-out looks ok in both cases, there is all text and no errors.

Kind regards

Willi

> On 16 Mar 2023, at 12:49, Mikael Sundqvist via ntg-context <ntg-context@ntg.nl> wrote:
> 
> Hi all,
> 
> I have had some printing problems lately, and it is not perfectly
> clear to me (or to Hans, we have discussed this a bit) whether it is
> the printer that has a lack of memory or if the pdf files are somehow
> corrupted. It might have to do with type3 fonts.
> 
> I attach a pdf file that does not print on our printer at work. Or
> well, it prints almost all of the page, but stops at the word
> "negativa" (or was it "egenvärden", I do not have the printout here
> right now). Then the printer also prints an error report about some
> "offending command".
> 
> So, a request: If you have an easy access to a printer, can you print
> this page and report back if all of it comes out, or what is
> happening?
> 
> Thanks
> 
> /Mikael
> <dugga.pdf>___________________________________________________________________________________
> If your question is of interest to others as well, please add an entry to the Wiki!
> 
> maillist : ntg-context@ntg.nl / https://www.ntg.nl/mailman/listinfo/ntg-context
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> archive  : https://bitbucket.org/phg/context-mirror/commits/
> wiki     : https://contextgarden.net
> ___________________________________________________________________________________

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___________________________________________________________________________________

Re: Printing problem

[Keith McKay via ntg-context]

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Sent from my phone to a HP Color LaserJet MFP M283 printer. Perfect print.
Keith McKay

On Thu, 16 Mar 2023, 11:51 Mikael Sundqvist via ntg-context, <
ntg-context@ntg.nl> wrote:

> Hi all,
>
> I have had some printing problems lately, and it is not perfectly
> clear to me (or to Hans, we have discussed this a bit) whether it is
> the printer that has a lack of memory or if the pdf files are somehow
> corrupted. It might have to do with type3 fonts.
>
> I attach a pdf file that does not print on our printer at work. Or
> well, it prints almost all of the page, but stops at the word
> "negativa" (or was it "egenvärden", I do not have the printout here
> right now). Then the printer also prints an error report about some
> "offending command".
>
> So, a request: If you have an easy access to a printer, can you print
> this page and report back if all of it comes out, or what is
> happening?
>
> Thanks
>
> /Mikael
>
> ___________________________________________________________________________________
> If your question is of interest to others as well, please add an entry to
> the Wiki!
>
> maillist : ntg-context@ntg.nl /
> https://www.ntg.nl/mailman/listinfo/ntg-context
> webpage  : https://www.pragma-ade.nl / http://context.aanhet.net
> archive  : https://bitbucket.org/phg/context-mirror/commits/
> wiki     : https://contextgarden.net
>
> ___________________________________________________________________________________
>

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___________________________________________________________________________________

Re: Printing problem

[Henning Hraban Ramm via ntg-context]

Kyocera FS-C5100DN,
* Apple Preview: ok
* Adobe Acrobat Pro 9: doesn’t print, no error
* Adobe Acrobat Reader DC: PostScript Error (after "poäng")
* Qoppa PDF Studio 2019: ok
* Skim: ok
* Firefox (pdf.js): ok (prints as lowres image, as usual)
* Foxit PDF Reader 11: ok

Looks like it might be a problem with Adobe’s PS/PDF library.

Hraban

Am 16.03.23 um 12:49 schrieb Mikael Sundqvist via ntg-context:
> Hi all,
> 
> I have had some printing problems lately, and it is not perfectly
> clear to me (or to Hans, we have discussed this a bit) whether it is
> the printer that has a lack of memory or if the pdf files are somehow
> corrupted. It might have to do with type3 fonts.
> 
> I attach a pdf file that does not print on our printer at work. Or
> well, it prints almost all of the page, but stops at the word
> "negativa" (or was it "egenvärden", I do not have the printout here
> right now). Then the printer also prints an error report about some
> "offending command".
> 
> So, a request: If you have an easy access to a printer, can you print
> this page and report back if all of it comes out, or what is
> happening?
> 
> Thanks
> 
> /Mikael
> 
> 
> ___________________________________________________________________________________
> If your question is of interest to others as well, please add an entry to the Wiki!
> 
> maillist : ntg-context@ntg.nl / https://www.ntg.nl/mailman/listinfo/ntg-context
> webpage  : https://www.pragma-ade.nl / http://context.aanhet.net
> archive  : https://bitbucket.org/phg/context-mirror/commits/
> wiki     : https://contextgarden.net
> ___________________________________________________________________________________

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___________________________________________________________________________________

Re: Printing problem

[lynx--- via ntg-context]

[-- Attachment #1.1: Type: text/plain, Size: 1594 bytes --]

I was able to print Mikael's PDF without any problem. 

I used a HP Laser Jet Pro MFP M276W....BUT I should note that I also
used the PostScript driver available from HP's Linux-specific web pages:


https://developers.hp.com/hp-linux-imaging-and-printing/ 

Michael 

On 2023-03-16 04:49, Mikael Sundqvist via ntg-context wrote:

> Hi all,
> 
> I have had some printing problems lately, and it is not perfectly
> clear to me (or to Hans, we have discussed this a bit) whether it is
> the printer that has a lack of memory or if the pdf files are somehow
> corrupted. It might have to do with type3 fonts.
> 
> I attach a pdf file that does not print on our printer at work. Or
> well, it prints almost all of the page, but stops at the word
> "negativa" (or was it "egenvärden", I do not have the printout here
> right now). Then the printer also prints an error report about some
> "offending command".
> 
> So, a request: If you have an easy access to a printer, can you print
> this page and report back if all of it comes out, or what is
> happening?
> 
> Thanks
> 
> /Mikael 
> ___________________________________________________________________________________
> If your question is of interest to others as well, please add an entry to the Wiki!
> 
> maillist : ntg-context@ntg.nl / https://www.ntg.nl/mailman/listinfo/ntg-context
> webpage  : https://www.pragma-ade.nl / http://context.aanhet.net
> archive  : https://bitbucket.org/phg/context-mirror/commits/
> wiki     : https://contextgarden.net
> ___________________________________________________________________________________

[-- Attachment #1.2: Type: text/html, Size: 2741 bytes --]

[-- Attachment #2: dugga.pdf --]
[-- Type: application/pdf, Size: 25824 bytes --]

[-- Attachment #3: Type: text/plain, Size: 496 bytes --]

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___________________________________________________________________________________

Re: Printing problem

[Pablo Rodriguez via ntg-context]

On 3/16/23 12:49, Mikael Sundqvist via ntg-context wrote:
> [...] 
> So, a request: If you have an easy access to a printer, can you print
> this page and report back if all of it comes out, or what is
> happening?

Hi Mikael,

a friend printed the file on a Canon 4235i (from Windows 10 with Acrobat
Reader DC), there were no printing problems and the result is
high-quality output (as I would expect from many ConTeXt-generated
documents).

Just in case it might help,

Pablo

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Re: Printing problem

[Mikael Sundqvist via ntg-context]

Hi!

On Fri, Mar 17, 2023 at 7:15 PM Pablo Rodriguez via ntg-context
<ntg-context@ntg.nl> wrote:
>
> On 3/16/23 12:49, Mikael Sundqvist via ntg-context wrote:
> > [...]
> > So, a request: If you have an easy access to a printer, can you print
> > this page and report back if all of it comes out, or what is
> > happening?
>
> Hi Mikael,
>
> a friend printed the file on a Canon 4235i (from Windows 10 with Acrobat
> Reader DC), there were no printing problems and the result is
> high-quality output (as I would expect from many ConTeXt-generated
> documents).
>
> Just in case it might help,
>
> Pablo

Thanks to all who tested. In the end I was not able to reproduce the
problem when printing from another computer that runs linux. I can
only reproduce when printing from the built-in pdf viewer in Chrome
OS. It only seems to happen when extensibles are "converted" into
type3 snippets (so that one can copy a big parentheses that has pieces
and get the correct unicode character, for example). This can be
disabled with

\disabledirectives[math.extensibles]

and I can use that when printing from this computer. I should probably
report somehow to Google, but that seems less clear how to do, if
possible.

Thanks again!

/Mikael
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